Knowledge Base /
Technical Notes
DeltaV Serial Driver Installation Problem - Error 48
By Tom Freiberger
Product: DeltaV Serial Drivers

This technical note provides a fix for error 48 when installing DeltaV Serial Card drivers.

Problem

The DeltaV Controller and I/O Upgrade Utility included with DeltaV 9.3 or earlier cannot install a driver with a version number greater than 1.55, due to a change in the flash files. While the 1.55 and above drivers are required for Serial Card (PSIC) hardware version 5.6 and later, this problem will affect any Series 2 PSIC when installing a v1.55, or greater, driver. Once the driver is installed on the Serial Card, it is compatible with any DeltaV system that supports a Series 2 PSIC.

The DeltaV Controller and I/O Upgrade Utility will display the error indicated in Figure 1 below.

Figure 1 - DeltaV Controller and I/O Upgrade Utility - Error 48

Affected Systems

  • DeltaV 9.3 or earlier
  • DeltaV Serial Card driver version 1.55 or greater
  • Series 2 Serial Card hardware

Solution

There are two solutions to this problem: 1) Upgrade the card using a DeltaV 10.3 system, or 2) Download the standalone DeltaV Controller and I/O Upgrade Utility below.

Standalone DeltaV Controller and I/O Upgrade Utility

This version of the Upgrade Utility does not need to be installed; it simply needs to be copied to a DeltaV system and run. The serial card driver installation procedure is identical using this utility when compared to the previous versions. Please see the serial card driver's user manual for the installation procedure.

Download the Standalone DeltaV Controller and I/O Upgrade Utility

Subscribe

Contact

Subscribe to receive updates and product announcements.
Subscribe to receive updates and product announcements.
Subscribe to receive updates and product announcements.
Subscribe to receive updates and product announcements.
Subscribe to receive updates and product announcements.
To create a product support ticket, open a MYNAH.com account by clicking here.
To create a product support ticket, open a MYNAH.com account by clicking here.
To create a product support ticket, open a MYNAH.com account by clicking here.
To create a product support ticket, open a MYNAH.com account by clicking here.
To create a product support ticket, open a MYNAH.com account by clicking here.
Sign Me Up
Get In Touch Today

Subscribe

Subscribe to receive updates and product announcements.
Subscribe to receive updates and product announcements.
Subscribe to receive updates and product announcements.
Subscribe to receive updates and product announcements.
Subscribe to receive updates and product announcements.
Sign Me Up

Contact

To create a product support ticket, open a MYNAH.com account by clicking here.
To create a product support ticket, open a MYNAH.com account by clicking here.
To create a product support ticket, open a MYNAH.com account by clicking here.
To create a product support ticket, open a MYNAH.com account by clicking here.
To create a product support ticket, open a MYNAH.com account by clicking here.
Get In Touch Today
Legal | Privacy
ISO 9001-2008 Certified
© 2012–2017 MYNAH Technologies LLC
All Rights Reserved.

Contact

MYNAH Technologies LLC
390 South Woods Mill Road, Suite 100
Chesterfield, MO 63017 USA
+1.636.728.2000 (International)
+1.636.728.2001 (Fax)
Email: support@mynah.com
Web: www.mynah.com

© MYNAH Technologies 2012 - 2019. All rights reserved.

Designs are marks of MYNAH Technologies, Emerson Process Management, DeltaV, and the DeltaV design are marks of one of the Emerson Process Management of companies. All other marks are property of their respective owners. The contents of this publication are presented for informational purposes only, and while every effort has been made to ensure their accuracy, they are not to be construed as warrantees or guarantees, expressed or implied, regarding the products or services described herein or their use or applicability. All sales are governed by our terms and conditions, which are available on request. We reserve the right to modify or improve the design or specification of such products at any time without notice.

While this information is presented in good faith and believed to be accurate, Mynah Technologies does not guarantee satisfactory results from reliance upon such information. Nothing contained herein is to be construed as a warranty or guarantee, express or implied, regarding the performance, merchantability, fitness or any other matter with respect to the products, nor as a recommendation to use any product or process in conflict with any patent. Mynah Technologies reserves the right, without notice, to alter or improve the designs or specifications of the products described herein.