MYNAH Large File Exchange

Welcome to the MYNAH Large File Exchange

If this is your first visit, take a minute to read the Frequently Asked Questions to help you get the most value out of the service.

Frequently Asked Questions

We have compiled this list of Frequently Asked Questions to assist in your use of the site. 

  1. Who can use MYNAH Large File Exchange? Anyone can send and receive files using the Large File Exchange site as long as the sender's email OR the recipient's email is in the list of valid MYNAH domains. 
  2. How do I use the site? Step 1: Enter your email address. Step 2: Enter the email address of the person to receive the file. Step 3: Browse to select the file. Step 4: Click on the SendThisFile button.
  3. How do I add multiple Recipients? To add multiple Recipients, enter one email address per line.
  4. What is the easiest way to send files to a large group? If entering the list of smtp email addresses takes too much time, then the easiest way is to enter your email as the recipient and plan on a two-step process using email. Step two begins after you receive the notification email. You can then use your regular email system to forward copies of the notification email to the distribution list. 
  5. How long are files available for download? Up to 14 days 
  6. What does the maximum file size of 2GB mean? The 2GB limit is per browser-upload instance. If you are uploading one file at a time, then the file can be 2GB. If you want to upload multiple files in the same browser session, then you get 2GB per session. 
  7. If the recipient accidently deletes the email before downloading the file, how can the file be retrieved? There is an upload setting "Send me a copy" so you can receive a copy of the notification email. When the recipient contacts you, you can send the notification email. 
  8. A firewall is blocking the port needed for the file transfer. Which ports and/or protocols need to be available? Port 80 and Port 443 will need to be open. Those are the ports for http and https requests. 

Please contact us for any questions about this service:

MYNAH Technologies
390 South Woods Mill Road, Suite 100
Chesterfield, MO 63017
+1.636.728.2000 (voice)
+1.636.728.2001 (fax)
support@mynah.com