Support

MYNAH offers a variety of support services to help you reduce your costs while keeping your system up to date and running smoothly.

Mimic Software Support

Mimic Software Support services are included in the first year of your initial purchase and available for renewal on an annual basis. With this service, you have access to all Mimic Simulation Software upgrades, expert technical support, and remote desktop diagnosis. Available upgrades can include support for new simulation interfaces, major system functional enhancements, and new process modeling capabilities.

VIM2 Driver Software Support

VIM2 Driver Software Support services are included in the first year of your initial VIM2 Driver purchase and can be renewed for annual support at any time. This service provides access to significant updates to the VIM2 Driver as well as support for new devices and system functional enhancements. To ensure support does not lapse, we recommend purchasing annual VIM2 Driver Software Support before the included year expires.

Support Services Provided

With Mimic Software Support and VIM2 Driver Software Support, you also receive:

  • Access to MYNAH Product Support Specialists from Monday through Friday, 8:00 A.M. - 5:00 P.M. CST
  • After-hours support through our voicemail system forwarded to on-call specialists who respond ASAP
  • Live remote desktop support via GoToMeeting
  • Skype chat and international phone support

Advanced Consulting and Support

Advanced consulting work for simulation model development or industrial data communications troubleshooting is available upon request.


MYNAH Support Documents

To receive Technical Support from MYNAH, please provide your registered username, company name, site name, and site ID number before contacting us at:

MYNAH Technologies
390 South Woods Mill Road, Suite 100
Chesterfield, MO 63017 USA
+1.636.728.2000
+1.636.728.2001 (Fax)

MYNAH offers a variety of support services to help you reduce your costs while keeping your system up to date and running smoothly.

Mimic Software Support

Mimic Software Support services are included in the first year of your initial purchase and available for renewal on an annual basis. With this service, you have access to all Mimic Simulation Software upgrades, expert technical support, and remote desktop diagnosis. Available upgrades can include support for new simulation interfaces, major system functional enhancements, and new process modeling capabilities.

VIM2 Driver Software Support

VIM2 Driver Software Support services are included in the first year of your initial VIM2 Driver purchase and can be renewed for annual support at any time. This service provides access to significant updates to the VIM2 Driver as well as support for new devices and system functional enhancements. To ensure support does not lapse, we recommend purchasing annual VIM2 Driver Software Support before the included year expires.

Support Services Provided

With Mimic Software Support and VIM2 Driver Software Support, you also receive:

  • Access to MYNAH Product Support Specialists from Monday through Friday, 8:00 A.M. - 5:00 P.M. CST
  • After-hours support through our voicemail system forwarded to on-call specialists who respond ASAP
  • Live remote desktop support via GoToMeeting
  • Skype chat and international phone support

Advanced Consulting and Support

Advanced consulting work for simulation model development or industrial data communications troubleshooting is available upon request.


MYNAH Support Documents

To receive Technical Support from MYNAH, please provide your registered username, company name, site name, and site ID number before contacting us at:

MYNAH Technologies
390 South Woods Mill Road, Suite 100
Chesterfield, MO 63017 USA
+1.636.728.2000
+1.636.728.2001 (Fax)

MYNAH offers a variety of support services to help you reduce your costs while keeping your system up to date and running smoothly.

Mimic Software Support

Mimic Software Support services are included in the first year of your initial purchase and available for renewal on an annual basis. With this service, you have access to all Mimic Simulation Software upgrades, expert technical support, and remote desktop diagnosis. Available upgrades can include support for new simulation interfaces, major system functional enhancements, and new process modeling capabilities.

VIM2 Driver Software Support

VIM2 Driver Software Support services are included in the first year of your initial VIM2 Driver purchase and can be renewed for annual support at any time. This service provides access to significant updates to the VIM2 Driver as well as support for new devices and system functional enhancements. To ensure support does not lapse, we recommend purchasing annual VIM2 Driver Software Support before the included year expires.

Support Services Provided

With Mimic Software Support and VIM2 Driver Software Support, you also receive:

  • Access to MYNAH Product Support Specialists from Monday through Friday, 8:00 A.M. - 5:00 P.M. CST
  • After-hours support through our voicemail system forwarded to on-call specialists who respond ASAP
  • Live remote desktop support via GoToMeeting
  • Skype chat and international phone support

Advanced Consulting and Support

Advanced consulting work for simulation model development or industrial data communications troubleshooting is available upon request.


MYNAH Support Documents

To receive Technical Support from MYNAH, please provide your registered username, company name, site name, and site ID number before contacting us at:

MYNAH Technologies
390 South Woods Mill Road, Suite 100
Chesterfield, MO 63017 USA
+1.636.728.2000
+1.636.728.2001 (Fax)

MYNAH offers a variety of support services to help you reduce your costs while keeping your system up to date and running smoothly.

Mimic Software Support

Mimic Software Support services are included in the first year of your initial purchase and available for renewal on an annual basis. With this service, you have access to all Mimic Simulation Software upgrades, expert technical support, and remote desktop diagnosis. Available upgrades can include support for new simulation interfaces, major system functional enhancements, and new process modeling capabilities.

VIM2 Driver Software Support

VIM2 Driver Software Support services are included in the first year of your initial VIM2 Driver purchase and can be renewed for annual support at any time. This service provides access to significant updates to the VIM2 Driver as well as support for new devices and system functional enhancements. To ensure support does not lapse, we recommend purchasing annual VIM2 Driver Software Support before the included year expires.

Support Services Provided

With Mimic Software Support and VIM2 Driver Software Support, you also receive:

  • Access to MYNAH Product Support Specialists from Monday through Friday, 8:00 A.M. - 5:00 P.M. CST
  • After-hours support through our voicemail system forwarded to on-call specialists who respond ASAP
  • Live remote desktop support via GoToMeeting
  • Skype chat and international phone support

Advanced Consulting and Support

Advanced consulting work for simulation model development or industrial data communications troubleshooting is available upon request.


MYNAH Support Documents

To receive Technical Support from MYNAH, please provide your registered username, company name, site name, and site ID number before contacting us at:

MYNAH Technologies
390 South Woods Mill Road, Suite 100
Chesterfield, MO 63017 USA
+1.636.728.2000
+1.636.728.2001 (Fax)

MYNAH offers a variety of support services to help you reduce your costs while keeping your system up to date and running smoothly.

Mimic Software Support

Mimic Software Support services are included in the first year of your initial purchase and available for renewal on an annual basis. With this service, you have access to all Mimic Simulation Software upgrades, expert technical support, and remote desktop diagnosis. Available upgrades can include support for new simulation interfaces, major system functional enhancements, and new process modeling capabilities.

VIM2 Driver Software Support

VIM2 Driver Software Support services are included in the first year of your initial VIM2 Driver purchase and can be renewed for annual support at any time. This service provides access to significant updates to the VIM2 Driver as well as support for new devices and system functional enhancements. To ensure support does not lapse, we recommend purchasing annual VIM2 Driver Software Support before the included year expires.

Support Services Provided

With Mimic Software Support and VIM2 Driver Software Support, you also receive:

  • Access to MYNAH Product Support Specialists from Monday through Friday, 8:00 A.M. - 5:00 P.M. CST
  • After-hours support through our voicemail system forwarded to on-call specialists who respond ASAP
  • Live remote desktop support via GoToMeeting
  • Skype chat and international phone support

Advanced Consulting and Support

Advanced consulting work for simulation model development or industrial data communications troubleshooting is available upon request.


MYNAH Support Documents

To receive Technical Support from MYNAH, please provide your registered username, company name, site name, and site ID number before contacting us at:

MYNAH Technologies
390 South Woods Mill Road, Suite 100
Chesterfield, MO 63017 USA
+1.636.728.2000
+1.636.728.2001 (Fax)